SafeHands-Express Courier Service

Last Updated: 7/5/2025

SafeHands-Express Courier Service is committed to ensuring digital accessibility and inclusivity for all individuals, including those with disabilities. We strive to provide a user-friendly and accessible experience across our website, forms, communication platforms, and service interactions.

Our Commitment
We are continually working to improve the accessibility of our digital and physical services in order to comply with applicable accessibility standards, including:

• The Americans with Disabilities Act (ADA)

• Section 508 of the Rehabilitation Act

• Web Content Accessibility Guidelines (WCAG) 2.1 Level AA

Website Accessibility
We aim to make our website easy to navigate and understand for all users by:

• Using alt text for images

• Ensuring high contrast and legible font sizes

• Enabling keyboard navigation and screen reader compatibility

• Structuring content using semantic HTML

• Offering accessible contact and feedback forms

If you encounter any issues accessing content or features on our website, we welcome your feedback.

Delivery & Communication Accessibility
For customers with specific accessibility needs:

• Our couriers can provide contactless deliveries or communicate via phone, text, or email based on your preference.

• We honor reasonable accommodation requests for delivery locations, visual impairment, or hearing accessibility when notified.

• Printed materials or instructions can be provided in large print or alternative formats upon request.
   

Ongoing Efforts
We recognize accessibility is a continuous journey. We are actively taking steps to train staff, update technologies, and review our policies and procedures to ensure inclusive service delivery.

Need Assistance?
If you have trouble accessing any part of our website or services, or would like to request an accommodation:
📧 accessibility@safehands-express.com
📞 888-383-8580
📬 1633 New Garden Rd. #1082
Greensboro, NC 27410

We aim to respond to all accessibility-related inquiries within 2 business days.